Hotel Indigo Florence, An Ihg Hotel, Florence

The hotel offers spacious and nice rooms, though with some unnecessary tech additions like a TV in the bathroom mirror and funky lighting. The industrial feel may not be to everyone's taste, but the room size is impressive, accommodating up to 3 people comfortably. The service was friendly and efficient despite a small hiccup with returning an ID card, quickly resolving issues with the room to ensure a comfortable stay. The location, though appearing dubious at first near the train and bus stations, is actually in a quiet street around the corner, providing easy access to the old town and major attractions. The dining experience, while detailed and including sparkling wine, may feel somewhat limited in choices. Overall, the hotel offers great value for money and is perfect for tourists seeking convenience and comfort.

My stay at the hotel had its ups and downs. The rooms were a bit old and lacked proper temperature control, making it a stuffy and hot experience overall. However, the check-in process was smooth. The service varied from friendly and helpful individuals like Martin to a less welcoming attitude from some staff members. The location was convenient for transportation but not as central as other options. The dining experience offered a good variety, but there were mixed feelings about the level of service. Despite some drawbacks, it was still a decent stay for the price.

The hotel was very tired and required modernization. The rooms were well-sized for a family of 4 but had no ventilation, causing discomfort even in winter. The service was a mix of very friendly and helpful encounters alongside unwelcoming and indifferent attitudes. The location was convenient for transportation but not as central as other options in historic Florence. The dining experience was decent but lacked variety. Overall, a stay with ups and downs.

My stay at the hotel had its ups and downs. The rooms surprised my family and me with a modern touch, however, there were some issues with old furnishings and lack of soundproofing. The small deck overlooking the main street was a nice touch. The cleanliness was top-notch, with fresh towels and toiletries always replenished.

The hotel offers rooms with outdated 1960s fittings and a view of the hills above rooftops along with disused barracks. The room, while reasonably sized, is decorated in a contemporary style with some unnecessary tech features like a TV in the bathroom mirror and funky lighting. The service staff appeared uptight and disinterested, lacking friendliness overall, although a few at the front desk were exceptions. The location, just half a mile away from the desired area, seemed dubious at first but turned out to be on a quiet street close to the train station. The dining experience was consistent but lacked variety, although it surpassed other Italian hotels we visited. The facilities were convenient with options like room service, dry cleaning, and a garden bar oasis available.